Associate Patient Care Coordinator - Marysville, WA
Optum
Marysville, WA
6 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator to improve health outcomes through excellent customer service. Work collaboratively with healthcare teams while benefiting from a supportive company culture and comprehensive benefits.
Key Responsibilities
First point of contact for patients, setting a positive tone
Exhibits empathy, courtesy, competence, efficiency, and care
Schedules appointments and procedures according to guidelines
Uses multiple computer and phone systems to assist patients
Verifies patient information and documents in Electronic Health Record (EPIC)
Advises patients on insurance and referral responsibilities
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of basic computer software experience
Preferred Qualifications
1+ years of experience as receptionist in a medical office
1+ years of experience in a healthcare setting
Excellent communication skills and phone etiquette
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)