Patient Care Coordinator / Medical Assistant - San Antonio, TX
Optum
San Antonio, TX
1 month ago
$16.88 - $33.22
Job Description
Join Optum as a Patient Care Coordinator / Medical Assistant in San Antonio and make a direct impact on health outcomes by connecting patients with essential care and resources. This role offers a supportive environment focused on diversity and career development while ensuring excellent patient service.
Key Responsibilities
Greet patients and conduct check-in process
Load or update insurance information
Answer telephone calls promptly
Confirm and schedule appointments
Verify eligibility and authorization
Collect co-payments and outstanding balances
Post payments in practice management system
Take vital signs and assist providers with patient care
Prepares exam rooms and documents patient encounters in Epic
Coordinates patient care as directed
Maintain patient confidentiality
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience working in a medical office position
Ability to cover other offices as needed
Ability to be trained as an MA (must be completed within 180 days of employment) OR already hold a registration as a medical assistant
Preferred Qualifications
Experience working with an electronic health record (ECW)
Beginner level of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
Knowledge of insurance carriers and managed care plans
1+ years of experience with knowledge of medical terms
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits