Join Walt Disney World Resort as a Hotel Manager where you'll lead resort operations, inspire a dedicated team, and create magical experiences for Guests. This role requires innovative leadership and a commitment to exceptional Guest service.
Key Responsibilities
Model leadership values and principles
Identify, develop, and lead talent
Set a vision and create an engaging team climate
Build a culture of inclusion
Address and resolve Guest/Member concerns
Provide visible leadership and set an example of hospitality
Conduct career development conversations
Develop a strategic operating plan
Streamline processes and align performance goals
Use performance metrics to drive team improvement
Required Qualifications
Minimum seven (7) years of progressive leadership experience in the hospitality industry
Willingness and ability to continuously learn and adapt
Strategic mindset focusing on achieving targeted results
Proven ability to deliver exceptional Guest service
Experience analyzing key performance metrics
Strong talent development and team engagement skills
Holistic understanding of Guest and Employee needs
Effective communication skills
Ability to work in a matrix-based organization
Commitment to diversity and inclusion
Proficiency in Windows-based systems and hotel operating systems
Flexibility to work evenings, weekends, and holidays
Experience leading in a large hotel environment
Preferred Qualifications
Bachelor’s degree in hospitality, business, or a related field
Benefits & Perks
Health benefitsSavings benefitsEducational opportunitiesSpecial perks exclusive to Disney