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Job Description
Join Optum as an Associate Patient Care Coordinator where you'll play a vital role in improving health outcomes by providing exceptional patient support. Enjoy a diverse workplace with comprehensive benefits and opportunities for career growth while making a real impact on the communities we serve.
Key Responsibilities
Greets patients and manages standard wait times
Completes check-in and check-out tasks including demographic and insurance verification
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Processes walk-in patients and visitors
Maintains cleanliness in the lobby area
Answers phones and schedules appointments
Manages medical records and correspondence
Establishes effective working relationships with patients and staff
Performs other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience with communication and providing customer service both in person and via phone
Beginner level of knowledge of general office procedures
Beginner level of knowledge of Microsoft applications (Outlook, Excel)
Preferred Qualifications
Prior experience with EMR computer applications
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution