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Customer Experience Team Leader

Wegmans Food Markets

Norwalk, CT
24 days ago
$22 - $22.75

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Wegmans as a Customer Experience Team Leader, where you'll lead and develop a passionate team, manage store operations, and deliver exceptional customer service in a vibrant, fast-paced environment.

Key Responsibilities

  • Manage store operations between daytime and nighttime hours
  • Partner with department management to prioritize and delegate tasks
  • Manage performance of a team of Customer Service employees
  • Provide Incredible Customer Service to customers and employees
  • Quickly react to operational challenges
  • Participate in and/or lead special projects and assignments

Required Qualifications

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Computer skills

Preferred Qualifications

  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters

Benefits & Perks

Paid time off (PTO)Higher premium pay rates for overtime, Sundays, or recognized holidaysHealth care benefitsRetirement plan with profit-sharing and 401(k) matchScholarship program for educational goalsLiveWell Employee & Family programExclusive discounts on electronics, entertainment, gym memberships, travel, and more