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Job Description
Join Wegmans as a Customer Experience Team Leader, where you'll lead and develop a passionate team, manage store operations, and deliver exceptional customer service in a vibrant, fast-paced environment.
Key Responsibilities
Manage store operations between daytime and nighttime hours
Partner with department management to prioritize and delegate tasks
Manage performance of a team of Customer Service employees
Provide Incredible Customer Service to customers and employees
Quickly react to operational challenges
Participate in and/or lead special projects and assignments
Required Qualifications
Customer service experience, preferably in a food service, grocery or retail setting
Proven ability to multi-task and handle interruptions in a fast-paced environment
Computer skills
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
Benefits & Perks
Paid time off (PTO)Higher premium pay rates for overtime, Sundays, or recognized holidaysHealth care benefitsRetirement plan with profit-sharing and 401(k) matchScholarship program for educational goalsLiveWell Employee & Family programExclusive discounts on electronics, entertainment, gym memberships, travel, and more