Join Conduent as a Call Center Representative in San Antonio, TX, and deliver exceptional service as the first point of contact for clients. Enjoy competitive pay, paid training, and opportunities for career advancement in a supportive environment.
Key Responsibilities
Manage a high volume of inbound calls
Provide information about payments and benefits
Assist cardholders with inquiries regarding transactions
Listen actively to understand customer needs
Process transactions via web-based applications
Maintain knowledge of company programs and policies
Communicate with empathy while ensuring confidentiality
Support team operations during peak times
Required Qualifications
Must be at least 18 years old
High School Diploma or equivalent
6 months of Customer Service, Call Center or Dispatch experience
Complete a background check, credit check, and security fingerprinting
Must be able to work onsite in San Antonio
Preferred Qualifications
Effective communicator
Strong work ethic and problem-solving skills
Customer service enthusiast
Ability to navigate multiple screens and applications
Benefits & Perks
Paid trainingOvertime opportunitiesIncentive plan potentially earning up to $350/monthComprehensive benefitsCareer growth opportunities