Retention Call Center Agent - High Earning Potential
DISH
Roseland, NJ
6 days ago
$20.50 - $34.87
Job Description
Join DISH as a Retention Call Center Agent and enjoy a competitive base pay of $20.50/hour plus uncapped commission. This role involves handling 100% inbound calls to assist customers while providing exceptional service and support. With opportunities for career growth and a comprehensive benefits package, you can thrive in a rewarding environment.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion skills
Growth mindset
Customer service skills
Dependability
Integrity
Benefits & Perks
Career growth opportunitiesUncapped commission potentialRewards and recognition programComprehensive benefits including medical, dental, vision, and life insurance401(K) with company matchEmployee Stock Purchasing ProgramTuition reimbursementComplimentary DISH TV and discounts on Sling TV and Boost Mobile plans