Join Intuit as a Business Tax Manager and help customers navigate their tax preparation with expert guidance and support. This remote role allows you to make a significant impact while working with a respected company recognized among the best workplaces. Bring your tax expertise and customer service skills to empower others in their financial journeys.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer information responsibly
Utilize government websites and professional resources for customer inquiries
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Strong business tax preparation experience
Active unrestricted credential: EA, CPA, or Practicing Attorney
Recent experience preparing federal and state business tax returns
Minimum of 2 seasons of personal Tax Preparation experience
Must be available to work a minimum of 20 hours per week
Must possess or be able to obtain related state licenses
Must possess an active Preparer Tax Identification Number (PTIN)
Working knowledge of Circular 230
Proficient with technology and software
Strong customer service skills
Excellent verbal and written communication skills
Critical thinking and problem-solving skills
Ability to work in a fast-paced environment
Preferred Qualifications
Bookkeeping experience
Experience preparing Business Tax returns for service industry customers