Join Afni as a Bilingual Spanish Customer Service Representative and play a vital role in providing exceptional support to customers. You will handle inbound calls, assist with insurance inquiries, and build strong relationships while enjoying a stable career with great benefits.
Key Responsibilities
Take inbound calls and conduct consultations to identify customer needs
Educate customers on insurance products and services
Ensure effective communication of coverages and solutions
Research, analyze, and resolve inquiries regarding insurance
Provide customized assistance based on policyholder needs
Required Qualifications
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Benefits & Perks
Paid Time OffMedical, Dental and Vision InsuranceTuition ReimbursementReferral ProgramCareer Growth opportunitiesAnnual Performance Reviews