Registration Specialist - Direct Admit Team

Summary

• About Us
• CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
  • Named one of Modern Healthcare’s Best Places to work five times
  • Named one of America’s Greatest Workplaces by Newsweek in 2024.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
  • Ranked among the Best Employers by State for Missouri.
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
• Benefits 
  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

• Job Summary

  • The Registration Specialist II is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and  handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department

• Job Requirements

  • Education

    • Required: High school diploma or equivalent

  • Experience

    • Preferred: At least 1-2 years prior registration experience

  • Skills

    • Proficient in using computers and computer systems

    • Excellent customer service skills and ability to work with the public and co-workers

    • Excellent verbal and written communication skills.

    • Ability to multi-task in a fast-paced environment

    • Able to work independently and collaboratively in a team

  • Licensure/Certification/Registration

    • N/A