Clinical Administrative Coordinator - Chandler, AZ
Optum
Chandler, AZ
1 day ago
$17.74 - $31.63
Job Description
Join Optum as a Clinical Administrative Coordinator and play a crucial role in improving health outcomes. In this full-time position, you'll process medical record requests, ensure compliance with regulations, and provide excellent customer service, all while enjoying a supportive culture with comprehensive benefits.
Key Responsibilities
Processing all release of information (ROI) requests in a timely manner
Ensuring accuracy and providing high-quality customer service
Safeguarding patient privacy and complying with HIPAA regulations
Engaging in direct customer service
Promoting positive customer relations through courteous service
Maintaining knowledge of state laws and hospital policies
Required Qualifications
High School Diploma / GED
Must be 18 years of age OR Older
1+ years of experience in Healthcare Customer Service
Experience with Release of Information (ROI) and medical record releases
Experience with Microsoft Word, Excel, and Outlook
Ability to work onsite at Chandler Regional Medical Center
Ability to work normal business hours with occasional overtime or weekends
Preferred Qualifications
Experience with healthcare terminology
Experience with policy and procedures within Arizona state law, federal, and HIPAA regulations
Experience working in a hospital, physician's office or medical clinic setting
A clerical or administrative support background
Experience working in a call center
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution4 weeks of on-the-job training