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Job Description
Join Teleperformance USA as a Licensed Insurance Representative in Port Saint Lucie, Florida, where you'll provide exceptional customer service and respond to various inquiries. Be part of a supportive team that values your growth and offers competitive benefits, including paid training and full health insurance.
Key Responsibilities
Field customer inquiries and find innovative ways to respond
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call
Communicate with customers, exercising retention efforts if needed