As a Client Relationship Manager at Cognizant, you will play a crucial role in managing client relationships and driving business growth within the Banking and Financial Services sector. This position involves working closely with clients to understand their needs, fostering collaboration, and ensuring satisfaction while overseeing P&L responsibilities.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and extensions
Track BFS industry trends and bring proactive ideas
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Lead onsite project teams and ensure understanding of client environment
Required Qualifications
Minimum 10 years of experience in a client facing role in a consulting firm or account management role in IT professional services
Experience managing Client P&L of $15+ million
Excellent ability to influence and communicate with business stakeholders
Ability to interface at all organizational levels
Excellent oral and written communication skills
Bachelor’s degree
Preferred Qualifications
MS or MBA degree
Strong background in project environment and application development in BFS vertical
Proven ability to contribute to business development efforts
Detail-oriented with the ability to manage complex assignments
Demonstrable problem-solving abilities
Flexibility to work in diverse environments
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan