Join Zendesk as the Director of Software Engineering, leading a dynamic team to innovate and enhance the Workforce Management platform. Drive strategic initiatives, foster a collaborative culture, and make a significant impact on customer experience.
Key Responsibilities
Lead and grow a 60-person engineering organization
Collaborate with product leadership to define the WFM platform roadmap
Promote high standards in software engineering and architecture
Build structures and processes for organizational scalability
Contribute to strategic planning and architectural discussions
Required Qualifications
12+ years in software engineering
5+ years in senior leadership roles
Experience managing large engineering teams
Preferred Qualifications
Strong technical background
Excellent stakeholder management skills
Experience with global distributed teams
Benefits & Perks
Flexible work arrangementsProgressive parental leaveEmphasis on work-life balanceOpportunities for professional development