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Healthcare Financial Services Representative

TEKsystems

Appleton, WI
4 days ago
$19.00 - $19.00

Job Description

Join TEKsystems as a Healthcare Financial Services Representative and play a vital role in supporting patients with their financial responsibilities while coordinating billing processes. This full-time position is essential for ensuring smooth communication between patients, insurance companies, and legal offices.

Key Responsibilities

  • Communicate with patients regarding account balances via phone and written correspondence
  • Prepare surgical cost estimates and set up patient payment plans
  • Process credit card payments and manage billing inquiries
  • Collaborate with attorney offices to resolve patient accounts
  • Review and manage delinquency reports and refer accounts to collections
  • Monitor and respond to bankruptcy notices
  • Contact insurance companies to verify and resolve claims

Required Qualifications

  • Experience in financial services
  • Claims and billing knowledge
  • Strong understanding of medical terminology
  • Proficiency with insurance plans (HMO, PPO, etc.)
  • Familiarity with OSHA, HIPAA, and Medicare guidelines

Benefits & Perks

Medical, dental & vision insuranceCritical Illness, Accident, and Hospital coverage401(k) Retirement PlanLife Insurance (Voluntary Life & AD&D)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)