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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll manage billing inquiries, ensure accurate financial records, and provide excellent customer service to patients. Your expertise in insurance processes and collections will be vital in maintaining our financial integrity.
Key Responsibilities
Demonstrate solid working knowledge of insurance processes
Accurately record payments from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries
Initiate collection efforts for past-due accounts
Maintain detailed and accurate records of all interactions and transactions
Ensure compliance with healthcare billing regulations
Generate regular reports on accounts receivable status
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability