Per Diem Patient Services Representative Associate - Saint Paul, MN
Optum
Minneapolis, MN
18 days ago
$16.00 - $28.85
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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Per Diem Patient Services Representative Associate and make a lasting impact on community health. You'll be the compassionate first point of contact for patients, helping them navigate care while providing vital logistical and emotional support.
Key Responsibilities
Greets and welcomes patients in person, directing them to their appointments
Collects and verifies demographic, insurance, and benefits information
Checks in and interviews patients to complete required paperwork
Obtains and explains cost information to patients and collects co-pays
Addresses and resolves claim issues or registration errors
Provides customer service for inbound and outbound telephone calls
Assists in scheduling add-on appointments as needed
May mentor other staff and gather medical record information
Required Qualifications
6+ months of customer service experience
Intermediate level of proficiency with Microsoft Office products
Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire
Ability to work on a Per Diem basis, at least 1 shift per week starting at 6:30am, 7:00am & 9:00am
Must be 18 years of age or older
Preferred Qualifications
Revenue Cycle experience
General office experience
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution