Join Optum as a Scheduling Coordinator, where you will be the first point of contact for patients, ensuring they receive top-notch care. You'll handle patient registrations, inquiries, and appointment scheduling while working in a supportive and inclusive environment that values diversity and career growth.
Key Responsibilities
Communicates directly with patients and/or families to complete the registration process
Responds to patient and caregiver inquiries with compassion and respect
Organizes and schedules patient services and appointments
Utilizes computer systems to enter and verify patient data
Generates and reviews patient data reports
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office setting, customer service setting, phone support role or call center environment
Preferred Qualifications
1+ years of Registration experience in a hospital or medical setting
Working knowledge of insurance policies and procedures and patient care settings
Familiarity with computer and Windows PC applications
Understanding of medical terminology
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits