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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative and leverage your expertise in healthcare finance. You will manage patient accounts, ensure accurate billing processes, and provide exceptional customer service while maintaining compliance with regulations.
Key Responsibilities
Demonstrate a solid working knowledge of insurance processes including deductibles, out-of-pockets, and copays
Accurately record payments from patients and insurance companies in the billing system
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries
Initiate collection efforts for past-due accounts
Maintain detailed and accurate records of all interactions related to patient accounts
Ensure strict compliance with healthcare billing regulations
Generate regular reports on accounts receivable status for management review
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability