Social Media Content Moderator - Portuguese Bilingual - Onsite
Teleperformance USA
Port Saint Lucie, FL
28 days ago
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Job Description
Join Teleperformance USA as a Social Media Content Moderator, where you'll play a vital role in ensuring a positive social experience for users. You'll work in a dynamic environment, moderating content, and contributing to a culture of inclusion and support. This on-site position in Port Saint Lucie, Florida offers competitive wages and comprehensive benefits.
Key Responsibilities
Moderate user-generated content to ensure compliance with community guidelines
Review, classify and eliminate sensitive content
Investigate and resolve complex content issues
Participate in continuous training programs
Provide trends and insights for process improvements
Remain up to date on workflow changes and operational guidelines
Required Qualifications
Strong spelling, grammar, and reading skills
Strong emotional intelligence and resilience
Attention to detail
Ability to be flexible to meet changing business needs
Logical problem-solving skills
Availability to work various shifts
Experience navigating internet websites including social media
Strong computer skills with ability to use multiple windows/programs
Ability to type 25 wpm
Over 18 years of age
High School Graduate or GED or higher
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs