Field Based Practice Engagement Specialist - Phoenix, AZ
Optum
Phoenix, AZ
13 days ago
$71,600 - $140,600
Job Description
Join Optum as a Field Based Practice Engagement Specialist, where you'll drive engagement with healthcare providers, improve quality of care, and support innovative health solutions. This role offers flexibility through telecommuting and the opportunity to make a significant impact on community health outcomes.
Key Responsibilities
Drive engagement and process improvement to improve quality within contracted physicians
Meet with non-engaged providers to verbalize the importance of the valued based care arrangement
Expand the network through obtaining contracts with provider offices
Perform network analysis and strategy development and implementation
Serve as a key resource on complex and/or critical issues
Train and educate across departments on sales tactics
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
2+ years of face-to-face customer service experience
1+ years of experience with behavioral change management
1+ years of experience with excellent verbal and written communication skills
Access to a designated quiet workspace in your home
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection
Reside within a commutable distance to Phoenix and surrounding communities in Arizona
Access to reliable transportation and the ability to travel 75% of the time
Current and non-restricted state of Arizona driver’s license and state-required insurance
Preferred Qualifications
Project management experience
Knowledgeable in understanding contacts
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options and Health Spending Account or Health Saving accountDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)