Join AAA The Auto Club Group as a Roadside Assistance Technician, where you will be an essential part of our Emergency Roadside Assistance team. Help members get back on the road safely while providing exceptional customer service and enjoying a rewarding career with comprehensive benefits.
Key Responsibilities
Operate service truck to assist AAA members and motorists
Utilize GPS and maps for locating breakdowns
Service vehicles (fuel, battery testing, jumpstarts, lockout service, tire changes)
Arrange for towing if vehicles cannot be started or are unsafe to drive
Ensure 100% member satisfaction through excellent customer service
Offer additional services and support at special events
Required Qualifications
High school diploma or equivalent
Valid driver’s license
21 years of age or older
Minimal driving infractions
Experience using tablets or electronic devices
Strong customer service skills
Ability to lift materials weighing up to 75 pounds
Successful completion of drug screening, MVR, criminal background check, and DOT health screenings
Preferred Qualifications
Experience servicing vehicles
Prior tow truck driver or roadside service experience
Ability to safely operate towing equipment
Benefits & Perks
Hourly rate of $21.00Overtime earning potentialShift premiums for evening and night hours$1,000 sign-on bonus$250 Quarterly Perfect Attendance bonusFully paid trainingMedical, dental, and vision benefits401k with employer matchPaid parental leave and adoption assistancePaid Time Off (PTO), holidays, and floating holidaysPaid volunteer day annuallyTuition assistance and professional development opportunitiesAAA Membership