Join Crate & Barrel as a Team Leader in Customer Experience & Outreach, where you will energize the sales floor, mentor associates, and drive exceptional customer service. In this role, you will lead your team to meet sales goals while ensuring a positive shopping experience for every customer.
Key Responsibilities
Lead designated functional team and manage associate workload
Coach associates on exceptional performance
Train and develop associates on product knowledge and customer service
Maintain awareness of new store initiatives
Promote and drive sales
Review KPI results and identify opportunities for improvement
Communicate regularly with the Assistant Store Leader
Ensure customers receive gracious and efficient service