Join GEICO as an Insurance Unit Manager/Supervisor in Dallas, TX, where you will lead and develop a team in a dynamic environment. This role offers a chance to make a meaningful impact by enhancing customer satisfaction and driving team performance.
Key Responsibilities
Lead, mentor, and inspire a team of associates
Guide team members in resolving complex customer inquiries and claims
Monitor and evaluate team performance using key performance indicators
Address escalated customer concerns with professionalism and empathy
Collaborate with leadership to implement process improvements
Required Qualifications
Minimum of 1 year of supervisory experience in property and casualty insurance
Strong results orientation
Excellent interpersonal and communication skills
Preferred Qualifications
Active Property & Casualty Insurance License or Personal Insurance License
Proven ability to motivate and develop high-performing teams