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Job Description
Join Optum as an Associate Patient Care Coordinator where you'll be the first point of contact for patients, ensuring they receive high-quality, compassionate healthcare. With a focus on accuracy and compliance, you'll play a vital role in connecting patients with the care they need while enjoying comprehensive benefits and career development opportunities.
Key Responsibilities
Serve as the first point of contact for patients and families
Ensure accurate and timely entry of demographic information into ADT system
Verify patient information and assist with insurance documentation
Meet CMS billing requirements and document compliance
Collect and enter required data into ADT system
Provide appropriate printed material to patients and ensure all documents are scanned correctly
Review accounts for accuracy and escalate issues as needed
Required Qualifications
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, or revenue cycle vendor
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Benefits & Perks
Sign-on bonus for external applicantsPaid Time Off and 8 Paid HolidaysMedical, Dental, and Vision insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits