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Patient Care Coordinator (Float) - Metro West Area, MA

Optum

Milford, MA
27 days ago
$16.88 - $33.22

Job Description

Join Optum as a Patient Care Coordinator (Float) and be part of a team that transforms healthcare while providing physician-led care. In this role, you'll engage with patients and manage their information across various locations, helping to improve health outcomes and advance health equity. Enjoy a comprehensive benefits package and make a meaningful impact in your community.

Key Responsibilities

  • Obtain and update patient information
  • Perform insurance verification and obtain patient signatures
  • File and maintain medical records
  • Confirm and schedule appointments
  • Answer telephone calls promptly
  • Work in the claims edit work queue to correct registration errors
  • Participate in planning and implementing care with the multidisciplinary team
  • Comply with administrative policies and maintain confidentiality

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of healthcare and/or front desk administrative experience
  • Access to reliable transportation

Preferred Qualifications

  • 1+ years of experience in a medical front office position
  • Experience in a fast-paced environment
  • Intermediate computer proficiency (MS Word, Excel, Outlook)
  • Knowledge of Epic EMR software
  • Ability to work independently, adapt, & multitask

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending and Health Saving accountsDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program