Join Staples as a Customer Service Representative at Quill, where you will play a crucial role in enhancing business partnerships and driving sales initiatives. Collaborate with marketing and sales teams to support contract agencies and grow awareness of Quill's offerings in various channels.
Key Responsibilities
Create monthly coop marketing collateral and communicate with external buying group partners
Manage vendor portals by auditing and updating content
Partner with marketing channels to spread awareness of Quill offerings
Act as primary point of contact for contract support
Train sales teams on buying group updates
Support conference setup and collateral
Conduct regular audits of Quill landing pages for buying groups
Work with pricing team for updates and sales collateral
Assist in launching large buying group sales initiatives
Attend and support conferences as needed
Required Qualifications
High School Diploma / GED
3+ years of Sales Experience
Strong communication and presentation skills
Problem-solving skills
Good interpersonal skills
Good time management and organizational skills
Good decision-making skills
Adaptable to change and a fast-paced organization
Ability to effectively collaborate with both external and internal teams
Strong computer skills (database, spreadsheets, word processing, CRM)
Office 365 and Adobe proficiency
Preferred Qualifications
Basic Marketing experience
Strong sales process and methodology
Benefits & Perks
Inclusive culture with associate-led Business Resource GroupsFlexible PTO (22 days)7 observed paid holidaysOnline and Retail DiscountsCompany match 401(k)Physical and Mental Health Wellness programs