S

Customer Service Representative

Staples, Inc.

Champaign, IL
12 days ago

Job Description

Join Quill, a leader in office supplies, as a Customer Service Representative where you'll drive sales growth through effective outreach. Leverage education contracts and create custom solutions to foster strong customer relationships while exceeding sales targets.

Key Responsibilities

  • Make outbound calls to non-ordering prospects or existing customers to drive new business and sales growth.
  • Create and present custom pricing solutions to potential high growth customers.
  • Leverage education contracts to acquire new education customers or drive growth for existing.
  • Qualify prospects based on customer size, spend, and potential.
  • Meet and exceed monthly/quarterly quotas and key metrics.
  • Maintain accurate records in CRM.
  • Seek ways to improve from manager and peer coaching.

Required Qualifications

  • High school diploma or G.E.D
  • 1+ years of sales or other relevant experience

Preferred Qualifications

  • Proven acquisition, sales, or account management experience

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs