The Office Assistant at Luminis Health plays a pivotal role in patient interaction and office operations, ensuring a smooth patient flow and stellar customer service in a medical setting. Responsibilities include patient registration, managing communications with insurance providers, and maintaining medical records.
Key Responsibilities
Greet and register patients in the management system
Communicate with insurance companies for referrals and verifications
Perform scanning and abstracting duties
Obtain patient records from various offices and hospitals
Answer and screen office calls, make appointments, take messages
Required Qualifications
High school diploma or GED
Certification in Medical Interpretation (if bilingual/multilingual)
Preferred Qualifications
One year of clerical/billing experience in a medical office
Customer Service experience
Benefits & Perks
Medical, Dental, and Vision InsuranceRetirement Plan with employer matchPaid Time OffTuition AssistanceEmployee Referral BonusPaid Holidays, Disability, Life/AD&D for full-time employeesWellness ProgramsEmployee Assistance Programs