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Ramp & Customer Service Agent

Horizon Air

Missoula, MT
1 month ago
$16.24/hour

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Horizon Air as a Ramp & Customer Service Agent, where you'll assist travelers and handle luggage in a dynamic airport environment. Enjoy competitive pay, flexible hours, and a range of benefits while creating remarkable experiences for guests.

Key Responsibilities

  • Assist guests with travel needs including inquiries, baggage, ticketing, checking-in passengers and boarding flights
  • Work outdoors in various weather conditions performing ramp functions
  • Perform aircraft grooming and security searches
  • Assist and direct guests at boarding and gate duties
  • Process and secure guest luggage and maintain luggage claims
  • Load and offload luggage and cargo
  • Perform other duties as assigned to ensure guest satisfaction

Required Qualifications

  • Strong written and verbal communication skills
  • Ability to juggle multiple tasks in a fast-paced environment
  • Valid unexpired driver's license
  • Ability to learn and operate a computerized reservation system
  • Typing speed of at least 25 WPM
  • Ability to consistently lift 50 pounds
  • Ability to stand for long periods
  • Ability to bend, stoop, squat, reach and grasp
  • Ability to perform basic mathematics
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Ability to participate in paid training that may require overnight travel
  • Ability to obtain USPS Mail Handling Certification
  • Ability to obtain airport security clearance
  • Ability to communicate in English
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Preferred Qualifications

  • A minimum of 1 year of customer service or community service experience

Benefits & Perks

Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off