Join Optum as a Patient Care Coordinator where you will play a vital role in enhancing the patient experience by managing intake, scheduling, and compliance reporting. This position offers a dynamic work environment with opportunities for career growth while making a significant impact on community health.
Key Responsibilities
Perform patient intake and office visit processes
Schedule appointments and manage patient check-out
Scan insurance cards and collect co-pays, deductibles, and balances
Ensure compliance with paperwork and reporting functions
Answer phone calls and route them to appropriate departments
Coordinate and confirm eligibility for services and referrals
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience working in a medical environment
1+ years of experience with knowledge of Nevada medical insurances
1+ years of EMR experience
Intermediate level of proficiency with Microsoft Word, Excel, PowerPoint, and other departmental specific programs/applications
Ability to travel 25% of the offices within the Las Vegas area
Preferred Qualifications
1+ years of experience mentoring and training others
Knowledge of medical terminology and anatomy
Working knowledge of EPRG and Medicare Advantage quality requirements
Strong communication and interpersonal skills, both in person and via phone
Bilingual in English/Spanish
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical, Dental, and Vision Plan options401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)