Join Enterprise Bank & Trust as an Assistant Branch Manager, where you'll lead daily operations, support staff development, and ensure exceptional customer service, all while positively impacting the community.
Key Responsibilities
Supervise day-to-day operations of new account desks and teller areas
Provide coaching to associates and create schedules
Direct activities of branch associates for customer service
Monitor staff performance and adherence to goals
Handle customer concerns and escalate as needed
Assist in recruitment and training of branch staff
Complete new accounts and teller activities as needed
Ensure compliance with policies and procedures
Required Qualifications
Excellent leadership skills
Strong organizational skills
Thorough knowledge of bank operations
Team oriented
Strong oral and written communication skills
Excellent problem solving skills
Preferred Qualifications
Experience working in an environment with individual and team goals
Previous supervisory experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities