Performance Improvement Executive Resident

Performance Improvement Executive Resident at HCA Midwest Health summary:

The Performance Improvement Executive Resident participates in a one-year developmental program at HCA Midwest Health, gaining experience in hospital and division-wide operational and financial performance improvement. The role involves rotating through service lines such as labor management, emergency room operations, surgical services, and patient throughput to develop skills in data analysis, project management, and process improvement. Residents work closely with leadership teams, using advanced data tools to identify opportunities and implement best practices that enhance healthcare delivery.

Description

Introduction

Do you want to join an organization that invests in you as a PI Executive Resident? At HCA Midwest Health, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Midwest Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated PI Executive Resident like you to be a part of our team.

Job Summary and Qualifications

Summary:

The Performance Improvement Executive Residency program incorporates hospital, division and enterprise wide financial and operations management to facilitate a holistic and broad view across the enterprise through job rotation/shadowing, didactic and experimental learnings. Over the course of the Executive Residency the Resident will become knowledgeable of key metrics, data tools, performance drivers, key stakeholders, and learn to implement best practices across facility and regional levels. This role blends engineering management and process improvement over the key hospital and division wide areas/service lines below:

• Labor Management
• Emergency Room Operations
• Surgical Services/Operating Rooms
• Patient Throughput and Bed Management

The Executive Resident position is a developmental role that will be focused on educating and preparing high potential individuals for future roles within the organization. The Residency generally lasts for one year in duration, but can be modified based on the needs of the Division/Enterprise. It is the expectation that as Residents excel, they will have opportunities to pursue roles within the Performance Improvement Organization that may not be in the geographic location where the Resident is initially placed. Preference will be given to candidates who are willing to be geographically flexible after their initial residency placement.

Responsibilities:

• Gain a comprehensive understanding of Performance Improvement organizational structure, operation, and objectives through various means including:
• Residents should focus their initial time in the program shadowing and rotating through the various service lines and operational areas Performance Improvement oversees
• Division VP of Performance Improvement should assist the Resident in identifying appropriate stakeholders and areas to shade
• Attending and participating in departmental, administrative, and executive level meetings as invited by appropriate division and hospital leaders
• Conducting and participating in various projects to gain direct experience in specific operational areas
• Learn and develop mastery of data tools including but not limited to the following:
• PLUS, Benchmark, QlikView, Power BI CLM tool, LASR Facility Scheduler, Time Watch, FPC, and other Labor dashboards and reports
• Surgical Services Power BI Dashboard
• ER Power BI Dashboard, TrackER, MicroStrategy
• NATE Capacity Tool, Case Management and Acute Care Dashboards, Division Occupancy Dashboard
• Continuously monitor division and hospital performance using recognized tools and software
• Scheduled routine 1:1 meetings with preceptor
• Oversee hospital and division level project work as assigned by leadership team
• Assist with identifying improvement opportunities and recommendation of solutions to the appropriate facility and division individuals
• Function as a consultant for hospital leadership teams as needs and opportunities for improvement arise
• Track follow up items and ensure execution and follow through
• Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research
• Participates in facility and division budget planning
• Support division leaders in driving Division strategic and financial plans
• Assist Division Performance Improvement Directors in related projects, data pulls and hospital improvement engagements as directed by leadership

Education:

• Bachelor’s degree required.
• Engineering, Business, Healthcare Administration, and Finance preferred.
• Relative work experience may substitute for other degrees.

Qualifications:

• 0-2 years relevant work experience.
• Must be proficient in written and verbal skills.
• Must have advanced analytical skills.
• Experience within healthcare operations required.
• Experience with labor management systems preferred.

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PI Executive Resident opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords:

performance improvement, healthcare operations, process improvement, data analysis, labor management, patient throughput, surgical services, emergency room management, healthcare administration, executive residency