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Rental Car Customer Service Rep – Part Time | Car Rental Discounts | PTO | 401k Benefits

Avis Budget Group

East Boston, MA
23 days ago
$18.00/hour

Job Description

Join Avis Budget Group as a Part-Time Rental Car Customer Service Representative, where you'll assist customers outdoors throughout the rental process. Enjoy competitive pay, paid time off, and benefits while being part of a dynamic team focused on customer satisfaction.

Key Responsibilities

  • Assist customers in the rental or return process on airport lots
  • Check cars and enter information in a handheld device
  • Process rentals for loyalty customers
  • Assist customers at exit gates and check-in cars at return
  • Provide excellent customer service

Required Qualifications

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Ability to type, sit, stand, walk, or move throughout rental lot and enter/exit vehicles for prolonged periods
  • Must be 18 years of age and legally authorized to work in the United States

Preferred Qualifications

  • 6 months retail customer service experience in a fast-paced environment

Benefits & Perks

Bi-weekly hourly wage (weekly wage in New York and Puerto Rico)On-the-job trainingPaid time off (PTO)Medical, dental, and other insuranceFlexible spending account for public transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and purchases