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Job Description
Join Spectrum as a Bilingual Retail Sales Consultant, where you'll connect with customers and drive sales while enhancing their experience with our products and services. This role is pivotal in fostering a culture of exceptional customer care.
Key Responsibilities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences
Building positive customer relationships and overcoming objections
Maintaining knowledge of Spectrum products, pricing, and promotions
Ensuring a welcoming store atmosphere and effective communication
Required Qualifications
High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology
Basic math skills
Ability to read, write, speak, and understand English
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication skills
Highly effective interpersonal skills
Self-motivated and competitive spirit
Positive and professional demeanor
Bilingual: Spanish
Preferred Qualifications
Knowledge of the latest technology and devices
1-5 years of sales/customer service experience
1-3 years of telecommunications/wireless experience
Benefits & Perks
Free and discounted internet, TV, and mobile servicesComprehensive pay and benefits package