Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Sterling, VA
26 days ago
$16/hr
Job Description
Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative and make a difference in customer experiences. This remote role offers a supportive environment for career growth, including free licensing courses and comprehensive benefits.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have and help them upgrade products or services
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Preferred Qualifications
Aptitude to learn and pass the state licensing exam
Strong computer navigation skills
Benefits & Perks
FREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hr while studying for your state examIncreased base pay upon licensingPerformance-based bonusesPTO, tuition reimbursement, health and wellness incentives