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Job Description
Intuit is looking for Tax Associates to assist customers with their taxes remotely this tax season. With a focus on customer service and utilizing TurboTax products, you will help clients navigate tax complexities while working from the comfort of your home.
Key Responsibilities
Assist customers in completing their taxes using TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer information securely
Utilize government websites and resources to deliver accurate information
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Ability to obtain necessary State licenses or permits
Excellent customer service skills
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week
Benefits & Perks
401(k) savings plan with matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live