Join Optum as a Practice Assistant in Jefferson Valley, NY, where you'll support a dynamic healthcare team by managing patient information, scheduling appointments, and ensuring a high standard of customer service. Enjoy a rewarding role in a fast-paced environment with comprehensive benefits and opportunities for professional growth.
Key Responsibilities
Obtain and update patient information
Review and verify insurance details
Maintain medical records and confirm/schedule appointments
Answer phone calls and provide follow-up services for patients
Work with the care team to support patient care and administrative policies
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (Microsoft Outlook, Excel, Word)
Preferred Qualifications
1+ years of experience in a medical front office position
Experience with electronic health record (EPIC)
Knowledge of medical terminology
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits