As a Curbside Express Lead at Giant Eagle, you will play a crucial role in ensuring orders are fulfilled quickly and accurately while providing exceptional guest service. This position requires strong leadership skills and a commitment to fostering a positive team environment, with opportunities for career growth and development.
Key Responsibilities
Administer Team Members' workload
Conduct guest transactions at curbside
Communicate discrepancies and help bag and store orders
Provide customer service that exceeds requirements
Schedule Team Members and delegate work assignments
Provide coaching and feedback to Team Members
Oversee and evaluate training provided to Team Members
Attend and conduct daily team huddles
Write department orders and monitor ordering
Develop and implement merchandising plans
Utilize tools to help reduce and eliminate shrink
Comply and perform self-assessments
Pass all internal and external audits
Maintain safety as the top priority
Properly handle products in accordance with food safety guidelines