Customer Success Technical Specialist - Data Security
IBM
Austin, TX
10 days ago
Job Description
Join IBM as a Customer Success Technical Specialist in Data Security, where you'll drive the deployment of innovative solutions within large accounts. Collaborate with talented teams to inspire client software adoption and build trusted relationships with stakeholders, ensuring clients achieve maximum value from their technology investments.
Key Responsibilities
Lead the deployment and adoption of IBM's solutions
Identify and secure projects for successful deployment
Build technically viable deployment roadmaps
Provide comprehensive client support throughout the software lifecycle
Conduct value-centric workshops
Required Qualifications
Strong organizational skills
Experience in client software adoption
Technical knowledge in data security
Ability to build relationships with C-Suite stakeholders