Join UnitedHealthcare as a Bilingual Case Manager Coordinator, where you will be the primary care manager for members with medical and behavioral needs. Your role includes engaging with members, developing care plans, and collaborating with healthcare teams to enhance the quality of care. If you're adaptable and passionate about making a difference, this position offers the opportunity to impact lives positively.
Key Responsibilities
Engage members face-to-face and/or telephonically to complete needs assessment
Develop and implement person-centered care plans
Collaborate with internal care team, providers, and community resources
Provide education and coaching to support member self-management
Support proactive discharge planning and manage care transitions
Advocate for members and families to ensure needs are met
Required Qualifications
1+ years of case management experience serving elderly and/or persons with physical or developmental disabilities
1+ years of experience with MS Office, including Word, Excel, and Outlook
Access to reliable transportation and the ability to travel within assigned territory
Preferred Qualifications
Bachelor’s degree in Psychology, Special Education, or Counseling