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Job Description
Join USAA as a Customer Service Advisor, where you'll empower members through exceptional service in a full-time, remote role. You'll advise business owners on insurance solutions and collaborate with insurance carriers, all while enjoying extensive training and comprehensive benefits.
Key Responsibilities
Advise business owners on insurance and risk management
Take incoming calls regarding business insurance coverage
Build and maintain relationships with customers and insurance carriers
Classify businesses and provide risk management solutions
Research industry trends and regulations
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience
Valid Property and Casualty insurance license
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k)Paid time off with paid holidaysLife insuranceCareer path planning and continuing education