Associate Patient Care Coordinator - Las Vegas, NV
Optum
Las Vegas, NV
6 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator and play a vital role in enhancing health outcomes by delivering exceptional service in a dynamic healthcare environment. You'll collaborate with a talented team, ensuring smooth patient experiences while benefiting from comprehensive career development and robust benefits.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out
Collect co-pays and manage cash handling policies
Schedule appointments and verify visit types
Manage waiting room cleanliness and patient communication
Work with back-office staff to ensure smooth patient flow
Resolve service issues and complaints
Assist team members with duties as requested
Perform additional duties as assigned
Required Qualifications
High School Diploma/GED
BLS certified (or able to obtain certification within 30 days of hire)
1+ years of healthcare or customer service experience
Intermediate level of proficiency with MS Office
Independent means of transportation and ability to travel 10% of the time
Preferred Qualifications
1+ years of experience in a health care setting
1+ years of experience with insurance programs and basic managed care principles
Knowledge/understanding of CPT/ICD-10 coding
Experience working with an electronic health record
Medical office setting experience
Knowledge of medical terminology
Bilingual in Spanish/English
Benefits & Perks
Paid Time OffMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits