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Job Description
As a Client Relationship Manager at Cognizant, you'll lead the commercial aspects of assigned accounts, ensuring client satisfaction and business growth. Your role includes building trusted relationships, driving renewals, and optimizing resources to meet client expectations in the Banking & Financial Services sector.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and extensions
Track BFS industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Required Qualifications
Minimum 10 years of experience in a client facing role in a consulting firm or account management in IT professional services
Experience managing Client P&L of $15+ Million
Excellent communication skills with business stakeholders up to the C-Suite
Ability to interface at all levels of an organization
Bachelor’s degree
Preferred Qualifications
MS or MBA degree
Strong background in project environment and application development in BFS
Proven ability to contribute to new business development
Detail-oriented and able to manage complex assignments
Demonstrable problem-solving abilities
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan