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Job Description
Join USAA as a Mortgage Consultant and help empower military families achieve financial security. In this role, you'll provide tailored mortgage solutions while delivering exceptional service and maintaining member relationships. Enjoy a fulfilling career with flexible work arrangements and a commitment to your professional growth.
Key Responsibilities
Process VA and Conventional mortgage loans within service level objectives
Assess and grant or reject mortgage applications
Manage a pipeline of member calls for mortgage products
Partner with Processors, Underwriters, and Closers
Stay updated on compliance and regulatory requirements
Establish partnerships with Real Estate Agents
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of mortgage sales or relevant customer service experience
Acquisition and maintenance of applicable licenses/state registrations
Preferred Qualifications
3+ years Mortgage Consumer Direct Experience
Current or Prior NMLS #
US military experience or a military spouse/domestic partner
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays plus 16 paid volunteer hoursWellness programsCareer path planning and continuing education