Join Avis Budget Group as a Roadside Assistance Dispatcher, where you will coordinate emergency services and ensure exceptional customer satisfaction. Ideal for detail-oriented multi-taskers looking to thrive in a fast-paced environment.
Key Responsibilities
Coordinate the dispatch of emergency roadside services (ERS) to customers by outside vendors
Ensure high level of customer service is provided
Track status of ERS calls and coordinate with internal parties
Prepare and compile reports
Required Qualifications
Valid Driver’s License
Effective verbal and written communication skills
Familiarity with Microsoft Office suite of applications (Excel, Word)
Willingness to work near a mechanical shop with moderate noise
Flexibility to work all shifts
Must be able to continuously sit, talk, hear/listen, and type
Must be 18 years of age and legally authorized to work in the United States
Regular on-site presence required
Preferred Qualifications
6 months dispatcher experience in a fast-paced shop
Benefits & Perks
Bi-weekly hourly wage (weekly in New York and Puerto Rico)On-the-job trainingPaid time offMedical, dental and other insuranceFlexible spending account for transportation or parkingRetirement benefits (401k)Employee discounts on car rentals and purchases