Join Optum as a Lead Billing Representative and play a vital role in improving health outcomes. You'll manage billing operations, train staff, and ensure patient satisfaction while enjoying comprehensive benefits and career development opportunities.
Key Responsibilities
Perform Lead Billing Representative duties
Provide training to new and seasoned employees
Assist Department Supervisors with operations monitoring
Document standard operating procedures and business rules
Develop recommendations for action plans
Respond to patient complaints and escalated issues
Maintain knowledge of billing requirements and industry regulations
Required Qualifications
2+ years of experience with accounts receivable in Multi-Specialty
2+ years of experience with claims processing or claims appeals/reconsiderations