Per Diem Associate Patient Care Coordinator - Waukesha, WI
Optum
Waukesha, WI
6 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator in Waukesha, WI, where you'll play a vital role in enhancing patient care through excellent service and support. With a focus on collaboration and a commitment to community well-being, this role allows you to make a real impact in healthcare delivery.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Prioritizes by assessing and analyzing information for emergency needs
Demonstrates technical knowledge and competence in departmental procedures
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures
Provides patients with financial responsibility information and collects payments
Works with partnering departments to ensure complete patient encounters
Provides wayfinding instructions and assists with hospital information
Coordinates patient admission needs and tracking boards
Meets or exceeds audit accuracy standards
May perform other duties upon request
Required Qualifications
High School Diploma/GED
1+ years of customer service experience in an office setting
1+ years of experience with Microsoft Office products
Ability to work rotating holidays
Ability to complete 6-8 weeks of training during 1st shift hours
Ability to work on a per diem basis
Must be 18 years of age or older
Preferred Qualifications
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account optionsDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits