Social Media Content Moderator - Spanish Bilingual- Onsite
Teleperformance USA
Palm City, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator, where your role will be crucial in ensuring a positive social experience for users. You'll review diverse user-generated content, uphold community guidelines, and contribute to continuous improvement in a collaborative environment.
Key Responsibilities
Moderate user-generated content to ensure compliance with community guidelines
Participate in frequent refresher training on policies
Review and classify sensitive content according to client parameters
Investigate and resolve complex content issues
Provide trends and insights for process improvements
Stay updated on workflow changes and operational guidelines
Required Qualifications
High School Graduate or GED
Strong spelling, grammar, and reading skills
Comfortability reviewing internet content that may be inappropriate
Attention to detail
Logical problem-solving skills
Ability to type 25 wpm
Over 18 years of age
Predictable and reliable attendance
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs