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Job Description
Join Optum's Pediatrics team as an Associate Patient Care Coordinator in Syosset, NY, where you will play a vital role in providing excellent patient service and supporting the healthcare team. This full-time position offers competitive pay and comprehensive benefits while allowing you to make a meaningful impact in patients' lives.
Key Responsibilities
Obtain and update patient information
Perform insurance verification on the date of service
Check in/out patients
Complete patient requests
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Follow collections procedures
Perform referral documentation promptly
Provide effective communication to patients and team members
Comply with administrative policies
Demonstrate precision and efficiency in document management
Keep abreast of current medical requirements
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Ability to cover other offices if needed
Preferred Qualifications
1+ years of experience in a medical front office position
Experience with electronic health record (EPIC)
Beginner level of computer proficiency
Knowledge of medical terms
Knowledge of insurance carriers and managed care plans
Bilingual in English and Spanish
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)